:: RAJASHOES

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FAQ

 Q. How do I make payment?

Ans: You can make payment Through an Online payment gateway facility that will enable you to make payments using a credit/debit card account.

 

Q. Is EMI available?

Ans: No

 

Q. What's the delivery time period from the date of purchase?

Ans: We normally require 7-10 days to deliver your order anywhere in India. However, delivery time would at times vary from product to product.

 

Q. How do you dispatch the products?

Ans: We use professional courier services to ship your order

 

Q. Who pays for the reverse logistics in following cases?

Ans: 

Manufacturing Defect: In case of a manufacturing defect in product the Company will bear the cost.

Delivery: In case of delivery problems or in case of delivery of wrong products, the Company will bear the cost.

Exchange: If you want to exchange the product for any reason other than a manufacturing defect or a wrong delivery, the delivery charges will be borne by you (customer).

 

Q. Can I change my order for the product which is available instead of cancelling the order (in case the product is out of stock)?

Ans: Yes.