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Return Policy

Return Policy

                    Our highest priority to gratify shopping experience to our each and every customer. Conversely if due to some unpredicted situation if you are not happy with our products then below are the procedures to apply for a mutually consensual resolution of the situation.


Can I Return / Exchange product?

  • Yes you can return / exchange your purchase product within 10 days from the day you have received delivery with original condition and box, your product must be unused and in the same condition that you received it.
  • Only unused product will be eligible for return within 10 days from the date of receipt. You have to return the product via courier.
  • No return/refund/replacement on SALE products.
  • For any query you have to call us OR mail on rajashoeskalol@gmail.com within 7 days on receipt of delivery with the product snaps. Please mention your order number, date of purchase and mode of payment.
  • For Exchange and return confirmation kindly mail us on rajashoeskalol@gmail.com within 7 days after receiving delivery. After that it will not be accepted.
  • Replacement, if available will be couriered to you OR a credit note will be available for unhampered products.
  • RAJASHOES will bear the cost of transferring back the product if there is any mistake from our end else you will have to bear the cost of shipping charges.


How Can I return/ exchange my Purchase?

  • If you want to return / exchange your purchase kindly mail on rajashoeskalol@gmail.com and our executive will contact you shortly.
  • In case you wish to return the product, the amount excluding the bank charges will be returned on approval from our Quality Controller.


Can I cancel an order after shipped?

  • As your order shipped from our side we are unable to cancel the order.
  • To cancel the product you need to intimate it in 6 hrs. Of order placed.


How Can I get my Credit?

  • We will add credit in your rajashoes.in account within 48 working hours after receiving our goods.
  • Rajashoes.in will not refund any amount under any circumstances, whatsoever.
  • Credit amount can be used in Online Purchase through rajashoes.in only.
  • In case your selected product is not available than after our intimation, we will add the credit in your Rajashoes.in account including difference shipping charges.


Terms and Conditions :

  • The details of the products weight quoted with the product displays are only fairly approximate values.
  • If we found in our Quality Check Department that the product is worn, used then, we will not provide any credit amount against that product and no extra charges will barred by us.
  • Changes in size or any other alteration after placing an order mail us on rajashoeskalol@gmail.com within 6 hours of order placed.
  • If the products are not liked by the customer than customer can return the products back within 7 days of goods received by customer. In this case to and Fro charges will be bared by customers.


Any further information related to your order, will not accepted in any form of communication through any payment gateway. For the same you will have to contact us on rajashoeskalol@gmail.com